Shipping policy

Shipping Policy

Royal Store Collection par order karne ka shukriya! Hum koshish karte hain ke aap ka parcel kam se kam waqt mein aur mehfooz tareeqay se aap tak pohnchayein. Humari delivery aur shipping sharaait darj zail hain:

1. Order Processing Time (Order Tayyar Karne Ka Waqt)

• Tamam orders ko confirm hone ke baad 24 se 48 ghante ke andar dispatch (rawana) kar diya jata hai.

• Sundays aur Public Holidays (sarkari chuttiyon) ke din orders dispatch nahi hotay.

2. Delivery Time (Parcel Milne Ka Waqt)

• Lahore & Major Cities: 2 se 4 working days.

• Rest of Pakistan (Dusre Azaafi Ilaqay): 3 se 7 working days.

• Note: Kharab mausam, raste ki bandish, ya kisi nagahani waja se delivery mein thora izafa ho sakta hai.

3. Shipping Charges (Delivery Fees)

• Standard Delivery Fee: PKR [Apni Delivery Fee Yahan Likhein, e.g. 200 ya Free] pooray Pakistan mein.

• Free Shipping: PKR [e.g. 3000] ya us se zyada ki shopping par delivery bilkul FREE di jati hai.

4. Order Tracking (Parcel Ka Pata Lagana)

• Jaise hi aap ka order dispatch hoga, aap ko WhatsApp/SMS ya Email ke zariye ek Tracking ID aur courier link bhej diya jaye ga.

• Aap is tracking code se apne parcel ki live location check kar sakte hain.

5. Cash on Delivery (COD) Rules

• Delivery ke waqt rider ko poori raqam ada kar ke parcel vasool karein.

• Rider ko parcel open karne se pehle payment karna lazmi hota hai (courier companies ke rules ke mutabiq). Unboxing ke baad agar koi issue ho toh aap humari Return Policy ke tehat rabta kar sakte hain.

6. Damaged Parcel or Delivery Issues

Agar aap ko parcel damaged ya khula hua mile, toh barah-e-karam use vasool na karein aur foran humare WhatsApp number par rabta karein.

Contact Us (Rabta Karein)

Shipping ya delivery ke hawale se kisi bhi maloomat ke liye humse rabta karein:

• Store Name: Royal Store Collection

• WhatsApp: 03054143211

• Email: [email protected]